Skip to content

Privacy Policy

This privacy policy sets out how elephawear.com uses and protects any information that you provide when you use or visit this website.

The domain name https://elephawear.com/ (“Website”) is owned and operated under the brand name Elephawear (“Elephawear”), registered and operating under the laws of the Republic of India.

The term “Elephawear”, “Company”, “us”, “we” or “our” refers to Elephawear. The term “User”, “You” or “Your” refers to any user/viewer of this Website, his/her representatives or affiliates; and any person availing our services through this Website, our Instagram handle, or any other medium. The term “Third Party” refers to any person, natural or juristic, other than Elephawear and the user.

This privacy policy constitutes a legally binding agreement between Elephawear and the user. The terms of this Privacy Policy shall be applicable and effective upon your acceptance of the same and shall govern the relationship between the user and Elephawear for the use of this website.

Elephawear is committed to the confidentiality and privacy of all its users. All identifiable data collected by Elephawear shall be dealt with in accordance with this policy. Elephawear may update this policy from time to time. You should review this page periodically to stay informed of any changes. Your continued use of this website implies that you have read, understood, and agreed to this Privacy Policy and any amendments made thereto. Your continued use of the website implies your consent to our collection and use of the information.

What Information Do We Collect?

During your use of this website, we may collect the following categories of information:

  1. Name

  2. Contact information, including email address, phone number and postal address

  3. Demographic information such as gender and age

  4. Any information, including images, uploaded or posted by you on our website or on third-party social media platforms associated with Elephawear

  5. Third-party account credentials (for example, login credentials for Google or Facebook, if used for sign-in)

  6. Payment information required for completing transactions

  7. Body size and measurements for determining appropriate footwear size

  8. Any other information considered necessary by Elephawear, at its sole discretion, for providing services

What We Use Your Information For

Elephawear may use your information for the following purposes:

  1. Size & Product Guidance
    To help you select the correct size and product suited to your preferences.

  2. Order Processing & Delivery
    To process your order and share necessary contact details with courier or logistics partners for delivery.

  3. Service Improvement
    To improve product quality, website functionality, and customer experience.

  4. Feedback & Preferences
    To contact you for feedback, reviews, surveys, or research purposes via email, phone, or SMS. You may opt out of marketing communications at any time.

  5. Payment Processing
    Financial information may be used through secure third-party payment gateways for completing transactions.

  6. Marketing & Promotions
    To send promotional emails, offers, and product updates. You may opt out at any time.

  7. Advertising & Analytics
    To use anonymized and aggregated data for advertising, analytics, and audience insights.

  8. Research & Development
    To conduct research and product development to enhance the Elephawear brand and services.

Security of Your Information

Elephawear has implemented appropriate technical and organizational measures to safeguard your personal information in accordance with applicable laws of the Republic of India.

We maintain secure data collection, storage, and processing practices to prevent unauthorized access, alteration, disclosure, or destruction of personal information.

However, Elephawear shall not be liable for breaches of security beyond its reasonable control, including but not limited to hacking, cyber-attacks, unauthorized access, acts of government, or force majeure events.

Your account is protected by a password. You are responsible for maintaining the confidentiality of your login credentials.

The Website may contain links to third-party websites. Elephawear is not responsible for the privacy practices of such websites. Users are advised to read their respective privacy policies.

Your Obligation

You are required to provide true, accurate, and complete information while using this Website. Elephawear shall not be responsible for any loss or damage arising due to incorrect or misleading information provided by you.

Elephawear reserves the right to deny services if required information is not provided.

You may choose not to provide certain information; however, this may limit your ability to use some features of the Website.

To stop receiving promotional emails, you may contact us at:

📧 support@elephawear.com

Even if you opt out of marketing communications, we may still send transactional messages related to your purchases.

You are responsible for protecting your account and device from unauthorized access.

Third-Party Sharing

We do not sell or trade your personal identifiable information.

We may share your information:

  • With courier and delivery partners for order fulfillment

  • With payment gateways for transaction processing

  • With service providers assisting in website operation

  • To comply with legal obligations, court orders, or government requests

  • For fraud prevention and dispute resolution

  • In case of business transfer, merger, or acquisition

For any reason not stated in this policy, your identifiable information will not be shared without your prior consent.

Cookies Policy

Elephawear uses cookies to enhance user experience and analyze website traffic.

Cookies are small data files placed on your device that help us:

  1. Enable essential website functionality

  2. Improve website performance

  3. Remember user preferences

  4. Deliver relevant advertising content

You may modify your browser settings to restrict or block cookies. However, certain features of the Website may not function properly if cookies are disabled.

General Disclaimer

Any dispute arising between a user and Elephawear regarding this policy shall be governed by the laws of the Republic of India and subject to the jurisdiction of competent courts in India.

Contact Us

If you have any questions, concerns, or grievances regarding this Privacy Policy, please contact us at:

📧 support@elephawear.com
🌐 https://elephawear.com/

Cart (0)

10% OFF for your first order. Use code Elepha10

Your cart is currently empty

Wishlist

Recently Viewed