Return & Exchange Policy

1. No Refund / No Exchange

Elephawear follows a No Refund and No Exchange policy.

We request all customers to carefully review their order details before confirming the purchase.

2. Size Guide

Please refer to the Size Guide available on our website before placing your order.

For any size-related queries, feel free to contact us before placing your order. Our team will be happy to assist you in selecting the correct size.

3. Defective Product

We conduct thorough quality checks before dispatching every order.

However, in case you receive a defective product, you must:

• Record a clear parcel opening (unboxing) video

• Ensure the video clearly shows the sealed package being opened

• Share the video or clear pictures with us immediately

Please WhatsApp the video at:
+91 7676266224

Without an unboxing video, we will not be able to process any defect-related claims.

Cancellation Policy

No cancellations will be accepted once the order is confirmed.

Please review your order carefully before completing the payment.

Contact Details

For any additional queries, please contact us:

📧 Email: support@elephawear.com
📞 Phone / WhatsApp: +91 7676266224

Registered Address

Elepha

Floor No.: GROUND FLOOR
Building No./Flat No.: NO.178, NANDAGOKULA
Road/Street: 4TH D MAIN, NEAR SUKRITI APARTMENT, MAHALAKSHMI LAYOUT FURTHER EXTENSION
City: Bengaluru
District: Bengaluru Urban
State: Karnataka
PIN Code: 560086